Job Description: Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer pe...
Job Description: Reporting, Research & Analysis Analyses and forecasts premium revenue, risk adjustment payments, and other revenue streams related to lines of business with minimal guidance. Interprets financial and enrollment data...
and promote HMSA's brand message and commitment to service excellence. Build enduring relationships with HMSA's customers/members... service experience for anyone with questions regarding health care, health insurance (benefits, claims, premiums, payments...
and promote HMSA's brand message and commitment to service excellence. Build enduring relationships with HMSA's customers/members... service experience for anyone with questions regarding health care, health insurance (benefits, claims, premiums, payments...
, adjustments, and payment issues within established service-level agreements (SLAs). Coordinate with claims examiners... relations, customer service, utilization management, and network management teams. Function as a subject-matter resource...
Job Description: Product Ownership & Agile Delivery: Develop, maintain and communicate product vision & roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs. Represent the voice of the custom...
, to encourage members to attend regular provider appointments, close open care gaps, and utilize medical services that support... service delivery, member satisfaction, cost, and community health. These efforts contribute to better care coordination...
, to encourage members to attend regular provider appointments and utilize medical services that support their health. Engage... with members and their families to discuss major health concerns and explore solutions to obstacles impacting service delivery...
, to encourage members to attend regular provider appointments, close open care gaps, and utilize medical services that support... service delivery, member satisfaction, cost, and community health. These efforts contribute to better care coordination...
Job Description: General Administrative Support Relieves the CEO/assigned Executive(s) of majority of administrative functions and tasks, ensuring the most effective/efficient use of the Executive's attention and focus. Drafts routine...