and GotoAssist. Active Help Desk Institute (HDI) Desktop Support Technician (DST) Certification with experience using the Remedy...
preferred. Industry certifications such as ITIL, HDI, or related technical certifications preferred. Experience supporting...
and make strategic decisions Preferred Qualifications One or more Help Desk Institute (HDI) certifications Formal training...
’s Degree preferred (Associates Degree required) 2-3 years’ experience in an IT desktop environment. A+, MCP, MCTS, HDI, CCNA...
ITILv3 or ITILv4 Foundation Certification Microsoft IT Support Certification or HDI SCR Experience using Remedy...
Foundation Certification Microsoft IT Support Certification or HDI SCR Experience using Remedy or ServiceNow CRM Experience...
ITILv3 or ITILv4 Foundation Certification Microsoft IT Support Certification or HDI SCR Experience using Remedy...
HDI Support Center Analyst. Certifications are required within one year of hire date. Physical Requirements The... multi-disciplinary teams with significant amount of varied work assignments. HDI Support Center Analyst certifications...
Technical certifications, such as HDI Desktop Support Technician, A+, Net+, Security+, Microsoft Desktop Support Technician...
-related certifications are preferred and welcome, though not required. Examples include: ITIL, ITSM, Microsoft, Apple OS, HDI...