Service Desk Manager (Planned Position)
teams Required Certifications ITIL Certification (Required) One or more Help Desk Institute (HDI) certifications HDI...
teams Required Certifications ITIL Certification (Required) One or more Help Desk Institute (HDI) certifications HDI...
: One or more Help Desk Institute (HDI) certifications;HDI Support Center Director preferred. Skills Executive communication...
Certifications Preferred: One or more Help Desk Institute (HDI) certifications or formal training from the International Customer...
preferred. Industry certifications such as ITIL, HDI, or related technical certifications preferred. Experience supporting...
: Automate Administrator HDI Cert: HDI Desktop Advanced Support Technician AZ-900 Microsoft Azure Fundamentals MS-102 M365...
Technology and a minimum of 5 years of equivalent work experience are required. Certifications in CompTIA A+, HDI, ITIL, PMP...
and GotoAssist. Active Help Desk Institute (HDI) Desktop Support Technician (DST) Certification with experience using the Remedy...
certifications such as HDI Support Center Manager, CompTIA A+, or Microsoft certifications. Experience with FreshService...
ITIL, HDI, or similar certifications. Experience supporting hybrid or remote workforces. Familiarity with automation...
as a QA manager. HDI institute certifications Other: Must be able to obtain and/or pass a public trust background check...