IT Support Tech 1
delivery. ITIL or HDI certification (or equivalent experience) preferred. Demonstrated ability to manage multiple...
delivery. ITIL or HDI certification (or equivalent experience) preferred. Demonstrated ability to manage multiple...
, HDI structures, and advanced via technologies. Experience working directly with PCB fab vendors on material selection...
electronics, flex circuits, and RF circuits. Experience with HDI (high density interconnect) and thicker boards (greater than...
operational or experience improvements. Advanced certification or training in service management, such as ITIL, HDI, Prosci/ADKAR...
-Centered Support (KCS), HDI (http://www.thinkhdi.com/), best practices and established procedures and processes. End User...
. Experience with HDI, BGA, DDR4/5, PCIe, Ethernet, and power supply layouts. Familiarity with IPC standards (e.g., IPC-2221, IPC...
-layer-count, high-speed, or HDI PCB designs Early supplier engagement during architecture and schematic phases Yield...
requirements of this effort. Preferred: Possesses a current Help Desk Institute Support Center Manager (HDI-SCM...
Institute Support Center Manager (HDI-SCM) Demonstrated experience implementing, managing, and modernizing successful Tier 0...
service skills. Experience supporting users in secure or cleared environments. Preferred Experience: HDI Support Center...