Cloud Service Desk Rep
(Ivanti / KACE) Applies to Sections 1.2.1, 1.2.2, and 1.2.3. Hands-on experience using Ivanti and/or KACE for OS...
(Ivanti / KACE) Applies to Sections 1.2.1, 1.2.2, and 1.2.3. Hands-on experience using Ivanti and/or KACE for OS...
Management Hands-on experience with Ivanti and/or KACE. Operating system and application patching. Configuration management...
of experience. Experience with ITIL-focused ticket management tools. IVANTI is a plus but not required. Desktop/Laptop imaging...
troubleshooting network connectivity, remote access, VPN, Citrix, Ivanti/Pulse Secure, Wi-Fi, printers, peripherals, and mobile...
/automation Ivanti/KACE patching passwordless/hardware-backed credentials macOS Unified Log forwarding to SIEM/EDR. Flexible...
. Designs/maintains secure macOS & Windows workstation images (on-site + VDI/remote);engineers patching/version control (Ivanti.../logging agent Integration;Ivanti/KACE patching;Intune/Autopilot/JAMF;passwordless & hardware-backed credentials;endpoint...
., ServiceNow, Ivanti). Experience with business process improvement, change management, or organizational readiness initiatives...
., ServiceNow, Ivanti). Experience with business process improvement, change management, or organizational readiness initiatives...
, service now, servicenow, snow, jira, Zendesk, zen desk, freshservice, fresh service, remedy, Ivanti, servicedesk, imaging...
tools/technologies: Ivanti, VEEAM, Symantec, Nessus manager, or KIWI. Qualifications We Value: Department of Defense...