Customer Support Agent - (Bench Team)
inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help...
inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help...
such as Scrum or Kanban, using Atlassian Tool Suite (Jira, Confluence, Mattermost) Sound foundation in Data Management...
North America with some members that are interregionally and connected through regular online sessions, a Mattermost...
inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help...
inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help...
, and operational organizations simultaneously Familiarity with collaboration ecosystems such as MS Teams, Slack, Mattermost...
requirements. Ability to pass a security background check. Desired Skills: Experience with collaboration tools (Mattermost...
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical... and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps...
. Fluency with Zscaler, Cloudflare, Mattermost, ServiceNow Experience operating continuous compliance tooling such as Drata...
environment. Proficient with Microsoft Office Suite and knowledgeable on Platform 1 tools (i.e. Confluence, MatterMost, Jira...