Experience platforms (e.g., Nexthink, ControlUp, Liquidware). Monitor endpoint, application, and user experience health... with Nexthink, ControlUp, or similar tools. Enterprise Windows 10/11 environments. Exposure to Citrix, Windows 365...
long-term fixes to reduce repeat incidents Leverage endpoint analytics and monitoring tools (e.g., Nexthink, Intune..., EDR, compliance posture) in Intune-managed environments Experience with Nexthink or endpoint analytics tools for user...
long-term fixes to reduce repeat incidents Leverage endpoint analytics and monitoring tools (e.g., Nexthink, Intune..., EDR, compliance posture) in Intune-managed environments Experience with Nexthink or endpoint analytics tools for user...
User Digital Experience software such as Nexthink Good verbal and written communication skills, able to collaborate...
and/or Nexthink platforms are preferred Strong analytical and troubleshooting experience using proven methodologies in diagnosing...
-touch provisioning (Autopilot, Apple ADE) Evaluate and implement DEX solutions such as Nexthink to improve endpoint...
management (Intune) Digital experience monitoring (Nexthink or equivalent) Virtual desktop (Omnissa, Windows 365) Identity...
management (Intune) Digital experience monitoring (Nexthink or equivalent) Virtual desktop (Omnissa, Windows 365) Identity...
monitoring and analytics platforms (e.g., NexThink, Splunk, Dynatrace) with ITSM tools to enable predictive incident management... solutions. Champion the use of analytics platforms (NexThink, Power BI, Tableau) to drive data-informed decision-making...
(NexThink, Power BI, Tableau) to identify automation opportunities and measure impact. Continuously monitor and refine... service desk and support operations. Demonstrated ability to use analytics and end-user experience tools (NexThink, Power BI...