Job Description: Job Summary We are seeking a skilled End User Compute Support Technician to join our team onsite in Somerset, New Jersey. In this role, you will provide essential technical support services to ensure smooth operations f...
Job Description: Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas o...
Job Description: Responsibilities: Provide phone and in-person technical support for users, addressing issues related to email, computer operating systems, desktop applications, and other deployed or developed applications Serve as the...
Job Description: Core Function: This position will require the use of remote tools to resolve open issues or complete outstanding requests that involve new functionality of PC hardware, software and peripherals. This position requires t...
Job Description: Core Function: Work to assist staff to resolve technical issues and provide courteous and knowledgeable assistance with questions. Phone support provides 1st level support for the Help Desk including research and resolu...
Job Description: Job Title: Repair Technician General Function: The Repair Technician is responsible for diagnosing, testing, and repairing a variety of electronic and computing equipment, including small form factor receipt printers,...
Job Description: Key Responsibilities include: Manage assigned service zone to ensure service calls are completed within the Service Level Agreement while following company policy related to inventory management, service call management...
Job Description: General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various ...
Job Description: A Desktop Support Team Lead supervises daily IT desktop operations, acting as the primary escalation point for complex technical issues, managing Service Level Agreements (SLAs), and mentoring staff. They oversee hardware...
Job Description: A Desktop Support Team Lead supervises daily IT desktop operations, acting as the primary escalation point for complex technical issues, managing Service Level Agreements (SLAs), and mentoring staff. They oversee hardware...