: None LOCATION: ADL Office in Houston or Austin GRADE/CLASS: Grade H, Exempt, PSA-eligible ABOUT THE ORGANIZATION ADL... papers, public comments, and advocacy materials;Collaborate with national security, law enforcement, and civil society...
Automation Tool (ConnectWise PSA) To ensure that systems, processes, and methodologies are followed according to company... M365 & Azure, Cisco Meraki, or Security a plus Willing to work occasionally and/or be on call overnight, holidays...
. Our focus is on reliability, security, and strong customer relationships. As we grow, we are building a Service Delivery... growth or retention initiatives Familiarity with MSP tools such as PSA systems, ticketing platforms, and service dashboards...
, Applications, Cloud and Cyber Security Hybrid schedule Base Salary range 80k - 115k (based on experience) Core... support O365, Azure, VMware, SQL, DNS, DHCP, etc. ConnectWise RMM, PSA, CPQ Familiarity with cybersecurity best practices...
, such as NinjaONE, Kaseya, or Connectwise Experience working with PSA Ticketing Software Solutions, such as Autotask or Connectwise.... Working knowledge of security policies and NIST controls. Mastery and certified in one or more of the following...
Product Support Analysis (PSA) and Logistics Support Analysis (LSA) in support of Level of Repair Analysis (LORA), Reliability..., and analyze supportability issues across multiple ILS elements. Ability to obtain a Secret security clearance. Desired...
entities to respond more quickly and safely to emergent situations. PSA deploys and supports products such as Computer Aided... including hardware, network and third-party components This position is subject to working in high security areas governed...
refreshes, and security upgrades. Documentation & Best Practices: Maintain detailed documentation for systems, processes..., and client environments. Recommend and implement improvements to enhance reliability and security. Qualifications Technical...
, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network..., with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus. Technical Expertise...
standards Use KPIs, reporting, and operational data to identify issues and drive improvement Strengthen the use of PSA... to play a major leadership role in a growing, high-end MSP focused on operational excellence, client retention, security...