Technical Support Coordinator (Boston, MA)
with survey tools (e.g., Google Forms, Qualtrics, SurveyMonkey) and data cleaning tools (e.g., Excel, Google Sheets, or similar...
with survey tools (e.g., Google Forms, Qualtrics, SurveyMonkey) and data cleaning tools (e.g., Excel, Google Sheets, or similar...
development of user-friendly, engaging presentations and research tools using Powerpoint, CANVA, Mentimeter, Qualtrics...
owners, SLAs, and follow-through. Tools: Salesforce, Qualtrics (or similar survey/VoC platforms), Zoom/webinar platforms...
on Qualtrics, Medallia, and SurveyMonkey to understand their customers. These platforms were built for a slower era, with manual...
-on experience with text analytics platforms (e.g., Medallia, Qualtrics Text iQ, Clarabridge) or qualitative data analysis software...
but not limited to Digication, Qualtrics, and Get Connected (serve.oberlin), Time Clock Plus, databases, Canva, and software used...
, Qualtrics, Dscout, ChatGPT, etc.) Preferred 4-year degree in Design Research, Social Science, Psychology, Human Factors, HCI...
. Experience supporting multiple locations and diverse workforce groups Proficient in survey analytics tools;Qualtrics strongly...
. Experience working with Qualtrics or other survey platforms preferred. KNOWLEDGE, SKILLS, AND ABILITIES Strong analytical..., and analyzing data within Qualtrics. Ability to create accurate, high‑quality customer reporting using automation and/or AI‑enabled...
analysis. Hands-on experience with text analytics platforms (e.g., Medallia, Qualtrics Text iQ, Clarabridge) or qualitative...