, service administration, or a related customer support role Has used a CRM/ ERP or service software like Acowin, ServiceTitan...
tools, or CRMs (e.g., Google Calendar, ServiceTitan). Knowledge of Maryland geography to support efficient scheduling...
, familiarity with ServiceTitan, strong customer communication and presentation skills, and confident independent diagnostics...
to Have (But Not Required) Experience in HVAC, construction, or home services ServiceTitan experience Canva, social media, or digital marketing experience...
electrician experience, ensuring you’re well-prepared to tackle any task with confidence. Proficiency with ServiceTitan will keep... Service Technician Residential electrical systems expertise Proficiency with ServiceTitan a plus! Valid driver’s license...
with ServiceTitan or similar job management software (preferred, but not required). Previous experience in construction, service...
with an insurable driving record Preferred Qualifications: Residential HVAC sales or service experience ServiceTitan experience...
. Experience using ServiceTitan is strongly preferred. This position is based on-site in Wilson, NC. Key Responsibilities... within ServiceTitan. Track technician progress and update customers regarding appointment status and estimated arrival times. Customer...
skills Preferred: Experience with QuickBooks Online Experience with ServiceTitan or similar field service management...
in ServiceTitan and make confirmation calls for the next day's appointments Proactively reach out to existing customers to schedule... customer records and job details in ServiceTitan Monitor multiple communication channels while ensuring timely responses...