Technical Support Specialist I
. Proficiency in using remote desktop tools (e.g., TeamViewer, BeyondTrust, Microsoft Remote Desktop) for troubleshooting...
. Proficiency in using remote desktop tools (e.g., TeamViewer, BeyondTrust, Microsoft Remote Desktop) for troubleshooting...
, ScreenConnect, TeamViewer, VNC) Working knowledge of DNS, DHCP, firewalls, and mail flow Familiarity with Active Directory (AD...
Microsoft products (e.g. Windows 11/Ms Outlook) iPhone configuration Intune Knowledge TeamViewer Knowledge Excellent...
. Experience with ticketing systems (e.g., ServiceNow, JIRA, Zendesk), remote support tools (e.g., TeamViewer, Beyond Trust...
);remote desktop support tools (Microsoft Remote Desktop, TeamViewer);backup and disaster recovery platforms (Veeam, Commvault...
experience · Experience programming and troubleshooting Ruckus solutions · Experience with TeamViewer or other remote desktop...
necessary, interact with the original equipment manufacturer (OEM) via telephone, TeamViewer, email, or through the manufacturer...
, and store IT infrastructure. Strong experience with remote desktop tools (e.g., TeamViewer, BeyondTrust, Microsoft Remote...
, and store IT infrastructure. Strong experience with remote desktop tools (e.g., TeamViewer, BeyondTrust, Microsoft Remote...
. Proficiency in using remote desktop tools (e.g., TeamViewer, BeyondTrust, Microsoft Remote Desktop) for troubleshooting...