). Ticketing systems (e.g. Solarwinds, Jira, Zendesk, Freshservice, ServiceNow, etc.). Remote assistance tools (e.g. TeamViewer...
, VPN, VNC, TeamViewer, etc. Ability to communicate technical information to non-technical customers. Technical knowledge...
, SQL, scripting languages, .NET Framework, C#, C++, remote support applications (BeyondTrust, Teamviewer, RDP, etc…) or IT...
(e.g., TeamViewer, NetSupport Manager). Professional Skills Strong English communication skills (written and verbal...
tools (TeamViewer, AnyDesk, etc.) CompTIA + or similar certification is a plus Bilingual in English and Korean..., TeamViewer Language(s): English, Korean Certification(s): Not Applicable The anticipated compensation range...
with remote support tools (e.g., TeamViewer, Remote Desktop, LogMeIn) Hardware troubleshooting (desktops, laptops, printers...
and iOS devices), remote desktop applications such as TeamViewer, and virtual environments. Knowledge of Windows operating...
(Exchange, Teams, SharePoint) and DoD SaaS applications Experience using remote-support tools (e.g., Bomgar, TeamViewer, VNC...
with remote support tools (e.g., AnyDesk, TeamViewer, MS Quick Assist, etc.). Excellent communication skills with the ability...
, TeamViewer, Anydesk, RDP) Understanding of ITSM (IT Service Management) platforms and ticketing systems (e.g., Salesforce, Jira...