Operations Manager (USA)
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
formatted for delivery to Salesforce (via Lambda and Platform Events) and to Verint Monitor model performance using CloudWatch...
across all four AI capabilities. The engineer also integrates AI outputs with Verint for quality management and configures Kinesis..., Salesforce, Verint, QuickSight) Extend the existing Lambda-to-Salesforce integration from post-call writes to near-real-time...
/telephony, Verint. AI tools knowledge and usage. SAP knowledge is also helpful. If working from home, must have a secure...
with Microsoft Office suite and hardware and software applications to manage contact center and back-office operations (Cxone, Verint...
with Microsoft Office suite and hardware and software applications to manage contact center and back-office operations (Cxone, Verint...
, or Verint. Integrate data from multiple sources—surveys, digital behavior, contact centers—to create cohesive and actionable...