within an enterprise environment Hands-on experience with any archiving and governance platforms such as: NICE, Verint, Dubber...
technologies required;Verint experience helpful Demonstrated experience serving as a Product Owner in an Agile environment...
with Microsoft Office suite and hardware and software applications to manage contact center and back-office operations (Cxone, Verint...
with Microsoft Office suite and hardware and software applications to manage contact center and back-office operations (Cxone, Verint...
Experience working in WFM tools (e.g., Playvox, Verint, Assembled), with a deep understanding of the technological aspects of its...
Experience working in WFM tools (e.g., Playvox, Verint, Assembled), with a deep understanding of the technological aspects of its...
Verint NICE UC Add-Ons & Integrations Experience deploying and supporting Collaboration ecosystem add-ons: E911...
(i.e., SCOUT, ACM, Acqa, Workstation, FiServ, Verint, etc.) Good knowledge and understanding of relevant legislation, regulations...
or contact center platforms such as Aspect, Verint, Amazon Connect, NICE, or similar systems. Experience partnering closely...
, preferred Working knowledge with Tableau, Power BI, other analytics tools, preferred Working knowledge of Genesys and Verint...