environment, managing multiple priorities efficiently Familiarity with contact center tools (e.g., Avaya, Verint, CxOne...
field Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass... with Lenel, Axis, Software House, Verint training certifications highly desired but not required Training and Certifications...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
., Verint, NICE IEX) and contact center technologies (Five9). Ability to remain calm and make decisions under pressure...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
field Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass... with Lenel, Axis, Software House, Verint training certifications highly desired but not required Training and Certifications...
with WFM platforms such as NICE, UKG, Verint, or similar systems Experience working with staffing, service levels...
utilizing WFM systems (Verint, Blue Yonder, Legion, or others) to deliver optimal scheduling, staffing, and employee experience...