such as Amazon, Verint, CMS or IEX Ability to work flexible hours 7AM – 8 PM including extended nights and/or weekends and overtime...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
across all four AI capabilities. The engineer also integrates AI outputs with Verint for quality management and configures Kinesis..., Salesforce, Verint, QuickSight) Extend the existing Lambda-to-Salesforce integration from post-call writes to near-real-time...
formatted for delivery to Salesforce (via Lambda and Platform Events) and to Verint Monitor model performance using CloudWatch...
, Service Now, Office products (Excel, Outlook, Word, Power Point), Smartsheet, Cisco Systems for phones/telephony, Verint...
/telephony, Verint. AI tools knowledge and usage. SAP knowledge is also helpful. If working from home, must have a secure...
/managerial role. Demonstrated experience with workforce management and scheduling tools (e.g., NICE, Verint, Teleopti, Kronos...