. Not required but is considered a plus if you have a working knowledge of , Zendesk, Notion, Slack, Salesforce and Worklio. * You understand the...
products, SaaS environments, or customer service operations Familiarity with documentation tools (e.g., Confluence, Zendesk...
in a dynamic, growing department Familiarity with ticketing systems and CRM platforms such as Salesforce, HubSpot, or Zendesk...
in a dynamic, growing department Familiarity with ticketing systems and CRM platforms such as Salesforce, HubSpot, or Zendesk...
with no open orders left unresolved. Serve as a primary point of contact for customers via phone and Zendesk, resolving... with strong note-taking and documentation habits. Proficiency in Microsoft Office, experience with NetSuite or Zendesk...
, ensuring no member "drops off" during the enrollment phase. Operate within Zendesk and other internal platforms to document... environment. Ability to learn and utilize new tools (like Zendesk and scheduling software) effectively and troubleshoot...
, and cloud telephony integrations. CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow, HubSpot, Zendesk...
, optimization, migration, integration and other customizations to Zendesk and other market-leading CX applications.Aktie.... This person will be key in developing and maintaining strong relationships with Zendesk AEs (SMB and Commercial), driving...
. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical facility, including UPS...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...