IT Support Engineer L1
with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...
with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...
(for example ZenDesk, C4C, SAP), with the ability to adopt and embed new digital, automation, and AI-enabled technologies...
within automotive, aftermarket, or similar industry environments. Familiarity with customer support platforms such as Zendesk...
Experience with SaaS software (e.g., ZenDesk, Asana, Confluence, Smartsheet) Requirements This is a remote role;however...
with support tools (e.g., Zendesk, Salesforce, Intercom) is a plus Benefits: Compensation - We offer a competitive salary...
on automation product offerings and best practices. Track and document all customer interactions in Zendesk with clear, detailed... systems;familiarity with P21 and Zendesk is preferred. Proficient in Microsoft Office Suite, including Outlook, Teams, Word...
with a CRM platform (e.g., Zendesk, Salesforce, Richpanel, or similar). Familiarity with Shopify or e-commerce platforms. Quick...
such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk. We protect our customers...
following: Handling customer communication via claim handling systems such as Zendesk, emails with customers, and phone calls...
. Experience leading IT service management and help desk operations, with familiarity using Zendesk or similar ticketing platforms...