Residential Support Representative 1
applications. Experience with Zendesk/ Five 9 and other CRM systems Preferred Familiarity with and/or comfort in using smart...
applications. Experience with Zendesk/ Five 9 and other CRM systems Preferred Familiarity with and/or comfort in using smart...
(Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Preferred Qualifications: An up...
systems such as Jira, ServiceNow, Zendesk, or similar platforms. Familiarity with security monitoring tools, incident...
., Zendesk, Salesforce Service Cloud) Track record of meeting or exceeding challenging SLAs and KPIs Experience with incident...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...
in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk. It aims to protect them...
), and support platforms (e.g., Zendesk, Salesforce Service Cloud). Proven ability to work independently and take initiative...
(Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Preferred Qualifications: An up...
and Zendesk tickets Engage in first phase of problem resolution regarding partner/tour operator complaints Provide feedback...
with helpdesk, CRM, or knowledge management platforms (Zendesk, Salesforce, ServiceNow, Jira, etc.) Understanding of webhook...