., ServiceNow, JIRA, Zendesk). • Excellent problem-solving skills and the ability to troubleshoot complex technical issues...
(Zendesk, Intercom, Salesforce, etc) a plus #LI_HYBRID...
and labor planning You have proven experience with CRM applications (Zendesk, Gladly, Kustomer, etc.) and leveraging technology...
Connect, email, and Zendesk, so every customer thread has an owner, an ETA, and a clear next step at all times Set up KPIs...
Starting Wage: $18.00-$22.00/hr DOE, with upside for Zendesk expertise and serious meat knowledge Schedule: Monday... and warmly, with a proactive, solutions-first attitude. Are tech-savvy - Zendesk experience required;Looker...
and procedures. Queue Management Collaborates with People Services to manage People Team related tickets in Zendesk, adhering...
and healthcare privacy regulations Experience with CRM and support platforms (e.g., Zendesk, Salesforce, care navigation systems...
in a queue-based environment (ServiceNow, Jira, Zendesk, or similar) Solid troubleshooting instincts and a customer-first...
or New York City. RESPONSIBILITIES Serve as a primary point of contact for customer inquiries via Zendesk (& Zoom calls... software support. Zendesk, Jira, Salesforce, API debugging tools, Browser Dev Tools. Experience supporting enterprise-level...
messages and reviews, ensuring timely follow-ups for customer-related issues and requests. Monitor and manage ZenDesk tickets...