Coord, Med Asst
, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...
, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...
and the problems they solve Familiarity with Support tools such as Zendesk, Intercom, Confluence, and Linear Familiarity...
and activation. Monitor Zendesk and other inbound new business channels to assess and respond in a timely manner. Own multi-channel...: Salesforce and/or HubSpot (CRM), Zendesk (customer service), iWave, WealthEngine, LinkedIn Sales Navigator, Metabase/Looker...
, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...
, conferencing hardware). Ticket management:use a ticketing system (ServiceNow, Jira Service Management, Freshservice, Zendesk...
, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...
or post-purchase tools (e.g., Zendesk, Narvar) preferred Exposure to UX research or data-driven optimization preferred...
with helpdesk ticketing systems (e.g., Zendesk, Jira Service Management). Excellent problem-solving and analytical skills...
, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...
) Experience with PureChat software (preferred) Experience with ZenDesk software (preferred) Experience with ePic software...