Technical Customer Support Representative
Platforms: Experience working within industry-standard service desk platforms (such as Zendesk, Salesforce Service Cloud...
Platforms: Experience working within industry-standard service desk platforms (such as Zendesk, Salesforce Service Cloud...
, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...
systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...
systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...
with third-party platforms (e.g., Salesforce, Zendesk, or similar CRM/support systems) where applicable Responsible for driving..., Zendesk, or similar) Familiarity with tax or payroll processing domains Prior experience working with contractor-heavy...
delivery and releases Experience with CRM platforms such as Salesforce Service Cloud or Zendesk Familiarity with contact...
technical/API integration teams. Familiarity with helpdesk ticketing platforms (e.g., Zendesk, Freshdesk, Jira Service...
systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...
, and resolution notes accurately within the service management system (Zendesk or equivalent). Customer, Internal & Partner... service environment (experience with Zendesk, Salesforce Service Cloud, or similar platforms preferred). Proficiency...
preferred Experience using ticketing systems such as ServiceNow, Zendesk, or BMC Helix Experience supporting web-based...