records and customer notes in Zendesk ● Update contact information and site details when identified ● Follow established... ● Experience in SaaS, EV charging, energy, or IoT platforms ● Familiarity with Salesforce, HubSpot, Zendesk, or similar tools...
: Serve as the primary point of contact for customer inquiries via Zendesk, offering prompt, accurate, and empathetic... of customer interactions, issues, and resolutions within Zendesk CRM. Collaborate with internal teams to escalate and resolve...
simultaneously Experience with CRM and support tools (e.g., Zendesk, Salesforce or similar) Proficient in Google Workspace...
: Bachelor's Degree Required 1-3+ years of related work experience Experience working with Zendesk or similar customer service...
, Zendesk, or similar Experience working in manufacturing, energy, or operational/industrial settings To find more great...
Experience with Windows/Linux/Mac OS environments Familiarity with remote desktop tools or ticketing systems (e.g., Zendesk...
for both technical and executive audiences. Experience with modern ticketing systems (e.g., Zendesk). Working knowledge of web... supporting low‑code platforms and process/workflow automation in enterprise environments. Proficiency using ZenDesk to manage...
for SaaS applications including Google Workspace, Okta, Slack, Zoom, O365, Zendesk, Asana, Adobe, 8x8, and others. Own... to IT workflows through an understanding of automation (e.g., Tines, Oomnitza Workflows, Zendesk automations) and process...
Office Suite, ZenDesk, Oracle JD Edwards, SharePoint,UiPath, PowerBI. Maintain and improve on historical service levels... ZenDesk ticket management and cross-functional processes. Support other teams when needed or as assigned by supervisors...
reports or equivalent experience (e.g., Agents). Practical experience with modern CX technology stacks (e.g., Zendesk...