call flows, managing Interactive Voice Response (IVR)/Intelligent Virtual Assistant/Agent (IVA) tools, and advising senior... environment. Direct experience managing or reporting on Knowledge Management, Intelligent Virtual Assistant/Agent (IVA...
Transformation: Build and optimize AI-driven Intelligent Virtual Agents (IVA) Design conversational bot flows Automate customer...
, Integrations, Analytics, IVR/IVA, and knowledgeable on digital channels. Manage integrations with third-party systems such as CRMs..., IVR, IVA, and omnichannel routing. Extensive experience with Genesys Architect, Integrations, Interaction Routing...
Lugar:
Cary, NC | 10/03/2026 18:03:34 PM | Salario: S/. $110000 - 130000 per year | Empresa:
MetLife experience). · 5+ years of direct experience implementing CTI / IVA functionality in any platform – including adjacent tools...
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LUXOTTICA GROUP P.IVA 10182640150 - ALL RIGHTS RESERVED - Subject to direction and coordination activity by EssilorLuxottica...
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