Founding Customer Success Manager
a book, not just maintained one. Technical fluency: you can understand APIs, SDKs, auth, integrations, agent workflows...
a book, not just maintained one. Technical fluency: you can understand APIs, SDKs, auth, integrations, agent workflows...
become durable product.WHAT YOU'LL WORK ONTurn large enterprise APIs into agent‐usable tool surfaces: tool granularity, composite...
. The diagnostic reasoning you document improves the capabilities of the next agent and the next AI workflow, ensuring...
;no textbook exists, you write it in production.Building the evals that tell us an agent picked the right tool;the field..., and per‐customer patches.Turn large enterprise APIs into agent‐usable tool surfaces, and build the evals that prove the model picks the...
owning an agentic product or AI-agent experience in production, including shaping and improving promptsStrong understanding... of agent workflows, prompt effectiveness, evaluation, tuning, and AI quality and trust considerations Strong cross‐functional...
, and our customers range from your friends in the YC batch to Wabi, Glean, Zoom and many more. Running stateful agent infrastructure... inside someone else's cluster is new territory. This role defines what reliable, repeatable on-prem agent deployment looks...
owning an agentic product or AI-agent experience in production, including shaping and improving prompts Strong understanding... of agent workflows, prompt effectiveness, evaluation, tuning, and AI quality and trust considerations Strong cross-functional...
at some of the largest enterprises on the planet. The work matters because the customers depend on it. Design agent intelligence... data, ship the pipeline, validate the output. Build and maintain agent performance dashboards and customer KPI reporting...
, not just maintained one.Technical fluency: you can understand APIs, SDKs, auth, integrations, agent workflows, and customer...
. This includes Marken office, agent, Carrier and supplier relationships and contracts. Will work in conjunction with all Marken...