en gestión de Incidentes y Requerimientos (Ej.: BMC Remedy, ITSM, etc.) Conocimientos: Instalación y administración de Windows...: Instalación y configuración de hardware, software, sistemas operativos. Diagnóstico y resolución de fallos en equipos...
y aprobar cambios permanentes en la infraestructura o software. Aquí es donde el Gestor de Problemas agrega valor estratégico..., Jira Service Management, BMC Helix) y técnicas de análisis como los "5 Porqués" o el Diagrama de Ishikawa. Beneficios...
organizations so they can seize a competitive advantage. BMCSoftware Sales Professionals have the power to transform entire..., visit the accommodation request page. BMCSoftware maintains a strict policy of not requesting any form of payment...
Sysplex, IBM system utilities and some of the IBM/Broadcom CA/ BMC Compuware software artifacts. Critical thinking..., capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience...
CA/ BMC Compuware software artifacts. Critical thinking and problem-solving skills with clear communication Understanding... or certification on software engineering concepts and 5+ years applied experience Experience using SMP/E to install and maintain IBM...