. Required Experience & Skills (Minimum): 1–2 years in customer service, callcenter, or support roles. Experience... Metrics for Success (KPIs): First Contact Resolution (FCR) rate. Average Handle Time (AHT) within SLA targets. CSAT/NPS...
’s most important principles. And no one exemplifies that more than our Customer ContactCenter team, who helps our customers..., weekends and holidays Able to work a full-time schedule Able to work in a callcenter environment Must be legally authorized...
and contribute to our sales pipeline. Qualifications A minimum of 3 years of experience in a callcenter sales environment... with Smarter Contact, Readymode, Podio, and Slack A minimum of 3 years of experience working with Real Estate companies using...
and contribute to our sales pipeline. Qualifications A minimum of 3 years of experience in a callcenter sales environment... with Smarter Contact, Readymode, Podio, and Slack A minimum of 3 years of experience working with Real Estate companies using...
and contribute to our sales pipeline. Qualifications A minimum of 3 years of experience in a callcenter sales environment... with Smarter Contact, Readymode, Podio, and Slack A minimum of 3 years of experience working with Real Estate companies using...
and contribute to our sales pipeline. Qualifications A minimum of 3 years of experience in a callcenter sales environment... with Smarter Contact, Readymode, Podio, and Slack A minimum of 3 years of experience working with Real Estate companies using...
The Sr. Workforce Analyst plays a critical role in ensuring ContactCenter Operations for US Lifestyle and Global... enterprise hub for communication of ContactCenter SLA impacting systems issues and BCP events as well as coordinating actions...