and downstream data and systems or technical implications, advising on mitigation actions to ensure seamless integration... experience with SIPREC call recording. Beginner experience with Cisco and Genesys voice platforms. Beginner experience...
and enhance IT infrastructure, focusing on cloud systems, network connectivity, user account management, and application... education or degree in IT or a related field. - IT certifications (e.g., CompTIA, Cisco, Microsoft) are an advantage...
- Strong familiarity with CRMs and ticketing/support systems (Zendesk, Salesforce, Intercom, Freshdesk) - Hands-on experience with Windows... and Linux operating systems - Solid understanding of how hardware and software platforms interact...
service reliability. 3. Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches... and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems...
his/her product specialization and serve as an authoritative consultant to Field Systems Engineers by providing technical guidance..., Information Systems, or equivalent. Fortinet NSE8, CISPP, CISM, and other security certifications are highly desirable. Spanish...
with telco providers. Beginner Experience with Cisco or Genesys or any industry leading voice platforms. Beginner... Experience with SIPREC call recording. Beginner Experience with deploying communication systems into Cloud Technologies...