billing systems, reviewing P&L reports, and calculating usage overages with a very low error rate. Driven by an Ownership... they turn into problems. Customer Billing Triage: Serve as the first point of contact for customers disputing charges...
to first-line questions, troubleshoot issues, and escalate more complex concerns appropriately Support ongoing account... Experience training, onboarding, or coaching non-technical users on software platforms Familiarity with CRM systems, Slack...
-to-day work Monitor client Slack channels, respond to first-line questions, troubleshoot issues, and escalate more complex... with CRM systems, Slack-based support, or customer success workflows Experience working with US-based teams or clients...
to one-shot, when to spec first, and when to break a task down. Spec-Driven Development: Ability to write clear, unambiguous... instincts for designing systems that are extensible, maintainable, and appropriate for the scale of the problem. Clean code...
English level (important) - Demonstrate an AI-first mindset to inform and guide design decisions. - Strong written... systems, including foundational principles and component-based frameworks. - Exhibit rapid prototyping capabilities...
**Software/Platforms/Tools**: - Google Sheets / Microsoft Excel - Inventory Management Systems (IMS) - Warehouse Management... Systems (WMS) - Shopify - Amazon Seller Central / FBA - ChatGPT, Claude, or similar AI tools - Slack - Google Workspace...
Sheets / Microsoft Excel - Inventory Management Systems (IMS) - Warehouse Management Systems (WMS) - Shopify - Amazon... with inventory management systems, ERP platforms, or WMS tools - Strong written and verbal communication skills, especially when...
Systems (IMS) Warehouse Management Systems (WMS) Shopify Amazon Seller Central / FBA ChatGPT, Claude, or similar... skills Experience working with inventory management systems, ERP platforms, or WMS tools Strong written and verbal...
Software/Platforms/Tools: Google Sheets / Microsoft Excel Inventory Management Systems (IMS) Warehouse Management Systems... with inventory management systems, ERP platforms, or WMS tools Strong written and verbal communication skills, especially when...
Software/Platforms/Tools: Google Sheets / Microsoft Excel Inventory Management Systems (IMS) Warehouse Management Systems... with inventory management systems, ERP platforms, or WMS tools Strong written and verbal communication skills, especially when...