consistently delight our customers and help grow our accounts, Modus is the perfect fit for you. Our high performance team helps... with your team is critical when working in a global remote team. In addition, reliable high-speed internet is a must. This position...
software or high-ticket products/services. - High attention to detail and excellent organizational skills. - Strong phone.... - Collaborate with cross-functional teams to develop and execute partnership strategies. - Negotiate partnership agreements...
(process, security) raised by the local teams through the case management tool ServiceNow (on Talent modules: Recruiting... to defects raised by the clusters. - Provide clear answers to the requesters in the Case Management Tool. - Involve other teams...
high-quality assistance, resolving complex queries, and collaborating across departments to uphold industry-leading service..., and internal teams to ensure queries are resolved efficiently. This is an opportunity to grow your career while contributing to the...
of successfully leading and developing high-performing teams. - Strong understanding of the fleet management ecosystem and related... our product offering, fuel our revenue growth and widen our market reach. - Team Leadership: Lead, mentor, and develop a high...
You SRM will be responsible for building relationships with internal teams, partners, channel, sales and the end user... teams are ready to provide best in class service. Customer feedback and a reduction in incidents are key measurable...
and manage urgent escalations in high-traffic production environments, ensuring smooth operations. Collaborate closely... service ticket data to identify root causes, draft Root Cause Analysis (RCA) reports, and recommend system-level improvements...
, designers, and customer success teams. If you are interested in being part of cutting-edge SaaS software disrupting the industry... to the Engineering team. Meet all performance targets, including response times, high customer satisfaction, proper...
. Carry out case ticket reviews with the intention of providing constructive feedback to the relevant support teams...Job Description: You SRM will be responsible for building relationships with internal teams, partners, channel, sales...
support teams at InAllMedia. These applications handle lead generation, information surfacing, and allow sales representatives.... Managing business intake and handling ticket requests related to these applications. Future responsibilities may expand...