Manage and deliver a stable support service reducing the escalation volume in the region Keep level of a positive IT... service survey higher than 90% Maintain the level of aged incidents affecting the business lower than 9% Tasks: Act...
design and provisioning, reliability, observability and monitoring, self-service tool development, cost optimization... human free operations, and provide self-service solutions to product development teams - Work to improve the observability...
Who are we? SupportYourApp is a integral Support-as-a-Service leader, partnering with tech companies and industry... relationships - Keep up with evolving tools and technology - Handle sensitive customer data with care and security - Apply the...
-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video... in Customer Service. - Intermediate level of English. #LI-AN1 Travel Requirements None Relocation Provided None...
operations that keep millions of players safe and engaged. What You'll Do Fraud Detection & Prevention: Analyze player behavior... 10Mbps up/down) with backup connection for uninterrupted service #J--Ljbffr...
Who are we? SupportYourApp is a general Support-as-a-Service leader, partnering with tech companies and industry... relationships - Keep up with evolving tools and technology - Handle sensitive customer data with care and security - Apply the...
looking for an Outsourcing Manager to collaborate with Compliance, Risk, and service delivery teams to help manage ongoing supplier and intra... of outsourcing and business resilience regulations in retail financial services - A proven ability to develop service management...
-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit. As a full-service growth..., and keep our email infrastructure healthy, compliant, and high-performing. Responsibilities: - Warm up cold prospects...
and architecture, continuously evaluating emerging technologies and best practices to keep our brand experiences cutting-edge.... - Strong knowledge of service-oriented architecture, microservices, and integration patterns. - Modern CMS solutions (headless...
you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers... communications;Solid written and oral presentation skills - Ability to keep control of the room in a way that is not off-putting...