ourselves on being forward thinkers and experts in all things Shopify. Our expertise is under constant renovation to keep... and needs of each client. Best-in-class service and thought partnerships allow us to establish long-lasting strategic...
communication process to keep customers and staff informed of testing and service changes. Assure that all relevant customer needs... manner. Ensures such records are retrievable within two hours. - Customer Service and Communication: - Maintain...
. Do these values resonate with you? Keep reading! How you will shape Prophero: Your mission as an expert in the field... will be to manage the inbound sales process. Handling sales deals with clients, guiding, negotiating and offering a high quality service...
mindset and focus on service quality. - Experience working with international and multicultural teams. - Advanced English... in. Earn the customer's trust every day;Create with purpose;Inspire and achieve excellence;Do the right thing;Keep...
. Own the basics of client service including creating and updating agendas, timing plans, contact reports. Communicate the... resolution and avoid further escalation. Keep the Project Lead and GAD informed of any circumstances which would positively...
. Follow risk management and compliance procedures. Keep up to date with developments in my area of specialty Communicate... and utilizing service management platforms such as ServiceNow. Develop and maintain comprehensive operational documentation...
internal communications with sales and client service support to keep all apprised on activities with the client. Monitors... their needs as their day-to-day contact, possibly focused on a specific product or service. Ensures, through review...
automate AP processes to decrease the service level agreement (SLA) time, decrease manual error, and increase customer... multiple business units and keep track of outstanding items...
Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry... customer relationships;Keep up with evolving tools and technology;Handle sensitive customer data with care and security...
exceptional service and support. You will be responsible for handling a variety of customer inquiries, from technical issues... context;Collaborate with team members and supervisors to ensure efficient problem-solving and service delivery...