with teams across Tech, Operations, and Product to ensure CX processes are aligned and integrated. Implement and oversee... improvement methodologies (e.g., Lean, Six Sigma, Design Thinking). Proficiency in working with data (Excel/Google Sheets, BI...
but not limited to Scrum, Kanban, Lean, and SAFe. Familiarity with Agile tools such as JIRA, Trello, and Rally; Hands-on experience... and provide guidance to tech delivery team in ensuring deliverables align with industry best practices and meet high quality...
management at a mid-size tech company. Experience providing remote support globally. Expert in managing and optimizing.... You'll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We're very...