P-107] | Service Desk Analyst
, IM or any other agreed channel. Log, classify, troubleshoot, resolve or escalate incidents or requests using ITSM tools and according...
, IM or any other agreed channel. Log, classify, troubleshoot, resolve or escalate incidents or requests using ITSM tools and according...
. - Establish the capabilities to resolve the incident and restore service as rapidly as possible, driving all activities related...
.Strong collaboration, negotiation, and communication skills.Ability to resolve conflicts and optimize resources.Problem-solving mindset...
Deployment pipelines. 4. Operational core services experience. 5. Log analysis and root cause identification to resolve issues...
with third-party APIs and AWS (EC2, containers);Provide technical support and resolve issues;Automate and optimize development...
code reviews, mentor junior developers, and contribute to team growth. - Troubleshoot and resolve technical issues...
across systems. - Troubleshoot and resolve issues related to MuleSoft integrations and APIs. - Optimize and enhance existing...
metrics, troubleshoot issues, and resolve them promptly. 5. Collaborate with data engineers, architects, and business teams...
, APIs, and other technical implementations for ease of future reference;Identify, debug, and resolve issues with the Shopify..., and resolve issues independently;Effective collaboration and communication with both technical and non-technical teams.The...
, troubleshoot, and resolve problems that may exist in cloud-hosted environmentsEnsure that cybersecurity controls...