and Support: Diagnose and resolve software and hardware issues in SCADA and PLC systems. Implement preventive maintenance...
customer support via phone, email, and chat in Italian. Address and resolve customer inquiries, complaints, and issues...
(SLAs)Perform account reconciliations, including, bank reconciliations, balance sheet accounts, etc., and resolve the...
attitude. - Resolve customer complaints and ensure satisfaction through stellar support. - Adapt to different personality...
elements within a given application function as intended and meet desired requirements. 4. Identify and resolve software...
to resolve complex issues and improve customer service. Customer Feedback : Collect valuable feedback from customers to share...
Guide customers through technical processes to ensure they can fully utilize website features Resolve website issues... Ability to multitask in a fast-paced environment Strong problem-solving skills and the ability to resolve issues promptly Comfortable...
processes.Ensure accurate cash collection and reporting.Collaborate with internal teams to resolve billing discrepancies...
. Troubleshooting & Problem Solving: Address and resolve customer inquiries and technical issues efficiently while enhancing customer...
consultative assistance on architecture and implementation. Key Responsibilities: - Debug, resolve, or escalate issues related...