, Policies, and Customer Contract Specifics that are used to resolve customer situations. Must be able to quickly identify... - Excessive failure rates of units - Dispatch Avoidance - Eliminate dispatches through remote resolve, CIT, First Time Fix...
destination information and documentation guidance. Confirm travel details and follow up before and after trips. Resolve...
oriented and the ability to resolve issues in a timely fashion. - Strong computer skills including Microsoft Office...
identifies team bottlenecks and works with the team to resolve them - Experience with payment/billing system a plus...
throughput - Troubleshoot and resolve issues related to trading, order management, and market data feeds - Ensure the platform...
resolve all complaints associated with performance of individual(s), department and / or operational tasks. Identify root... models.Able to negotiate through differences in a productive manner that resolve issues impacting areas in and outside...
detailed collection notes. - Successfully resolve difficult or complex collections challenges by utilizing technical knowledge... to resolve billing and collection issues. - Help with forecasting accurate collection estimates for the month or quarter to the...
billing processes. - Interface with firm stakeholders to resolve specific issues, enhance operations, or implement new...
, and Customer Contract Specifics that are used to resolve customer situations. Must be able to quickly identify next steps in the... - Dispatch Avoidance - Eliminate dispatches through remote resolve, CIT, First Time Fix dispatch business rule tuning...
, escalating appropriately, and partnering with leadership to resolve issues. Maintain and enforce compliance, documentation...