Help Desk II/Tier 2 IT Support Specialist (Argentina)
as needed. Responsibilities - Handle Tier 1–2 IT support requests through a ticketing system, email, or phone. - Troubleshoot and resolve...
as needed. Responsibilities - Handle Tier 1–2 IT support requests through a ticketing system, email, or phone. - Troubleshoot and resolve...
. - Manage client relationships and serve as a key point of escalation to resolve complex IAM and PAM operational challenges...
functionality of applications. Optimization and Performance: Identify and resolve performance issues by optimizing code...
systems and equipment by providing first-line technical support to users. Your mission is to resolve issues, assist... and productivity. In This Role, You Will - Provide on-site support to resolve technical issues. - Respond to calls and log...
relationships with local market regulators - Resolve fraud & data breach events - Provide stakeholder training Lead the...
, troubleshoot issues, and work closely with technical teams to resolve problems - Ensure compliance with regulatory requirements...
of improvement. - Work closely with Customer Support, Product and Engineering teams to escalate and resolve technical issues...
with the business in case any issues with portals. Resolve issues and handle customer complaints internally and externally...
. - Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive...
the workload of engagement teams. - Resolve conflicts with engagement team members to identify appropriate alternatives...