, including accomplishing multiple tasks in an environment with interruptions. -identify, evaluate and resolve standard problems...
with Derivatives Back Office in order to agree daily settlements and resolve discrepancies. Work with Treasury to manage account...
Monitor bookings to ensure accuracy and follow up to confirm client satisfaction Resolve client questions or concerns...
on manual post-ticketing transactions - Resolve complaints coming from clients (not meta partners) - Tracking each incoming...
team to support requests, resolve issues, and drive long-term platform improvement. - Design, implement, and maintain...
, you will analyze data to support product decisions, create reports on performance, and collaborate with various teams to resolve...
- Collaborate with QA and product teams to troubleshoot and resolve issues - Contribute to continuous improvement efforts...
for deployment, monitoring, operations, and security - Troubleshoot and resolve issues in dev, testing, and production environments...
in delivering exceptional customer support. You'll assist customers across multiple channels, resolve issues efficiently, and ensure..., email, and messaging - Handle inquiries and resolve customer issues with professionalism and empathy - Communicate clearly...
, finance) to resolve discrepancies. - Assist with ad hoc accounting and administrative tasks as required. The company...