their communication backbone. **Key requirements**: - Expert Experience with large SIP deployments and call routing utilizing SBCs... with SIPREC call recording. - Beginner Experience with deploying communication systems into Cloud Technologies (Preferably AWS...
and external customer and client reports. Assists in the analysis of requirements and solution development for approved projects... or business-related field. Knowledge of call center operations and/or telephony systems. Focused and driven to achieve goals...
by side with very qualified teams to iterate our development pipelines to a faster, reliable and scalable solution... (Terraform, Ansible, etc) - Experience with managing high-volume services - Availability to participate in on-call rotations...
entire process from solution design and build to deployment while ensuring a clear understanding of the impact... for quality, and ability to readily spot potential bugs. - Superb writing skills to utilize for documentation, solution design...
entire process from solution design and build to deployment while ensuring a clear understanding of the impact... for quality, and ability to readily spot potential bugs. - Superb writing skills to utilize for documentation, solution design...
in the migration of legacy call center systems to modern omnichannel platforms. You’ll work closely with cross-functional... of IVR enhancements across multiple agencies. Design and build call flows, chat solutions, and backend system integrations...
entire process from solution design and build to deployment while ensuring a clear understanding of the impact... for quality, and ability to readily spot potential bugs. - Superb writing skills to utilize for documentation, solution design...
your customers happier. We call this Team Intelligence. It's why Dev Rev exists. Trusted by global companies across multiple... the creation and evolution of repeatable intellectual property, including vertical solution blueprints, AI agent patterns...
entire process from solution design and build to deployment while ensuring a clear understanding of the impact... for quality, and ability to readily spot potential bugs. - Superb writing skills to utilize for documentation, solution design...
: call center, chat, Samsung.com, etc. Maximize customer satisfaction by collecting, analyzing and resolving customer... requirements through call center operation. Provide efficient solutions to customers by developing and operating online contents...