issues, create support tickets, and route them to appropriate support staff. Onboarding and Training Ensure a smooth..., and self-motivated Reliable communication tools (phone and internet) Strong attention to detail Creative, out-of-the-box...
, always thinking outside the box to complete the client journey. We have a strong team-based culture with training and development... tickets, guiding clients to the right place for support or follow-up Experience using Hubspot, Looker, Zendesk, JIRA, HTML...
and on-budget delivery of customer automation projects. (Projects and Tickets) - Reduction in manual effort and errors... to configure and enhance out-of-box functionality. - Strong integration skills using REST/SOAP APIs, MID Server, web services...
, always thinking outside the box to complete the client journey. We have a strong team-based culture with training and development... tickets, guiding clients to the right place for support or follow-up Experience using Hubspot, Looker, Zendesk, JIRA, HTML...
of customer automation projects. (Projects and Tickets) - Reduction in manual effort and errors for both clients and internal..., Change, Knowledge, and Service Catalog;ability to configure and enhance out-of-box functionality. - Strong integration...
of customer automation projects. (Projects and Tickets) - Reduction in manual effort and errors for both clients and internal..., Change, Knowledge, and Service Catalog;ability to configure and enhance out-of-box functionality. - Strong integration...
, always thinking outside the box to complete the client journey. We have a strong team-based culture with training and development... tickets, guiding clients to the right place for support or follow-up Experience using Hubspot, Looker, Zendesk, JIRA, HTML...