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and into a workable backlog of tickets for engineers. - Delegate tickets to a team of engineers in order to complete customer projects... with an amazing worldwide team and in an incredible corporate culture This role may require up to 25% travel, depending on business...
tickets using the defined tracking software.Become familiar with helpdesk policies and services.Become familiar with the...? A career in one of the largest and fastest growing IT services providers worldwide.Ongoing support and funding with training...
with some of our biggest clients worldwide. No two projects are alike;you'll manage systems data, provide day-to-day solutions, and ensure... security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver...
tickets using the defined tracking software.Become familiar with helpdesk policies and services.Become familiar with the...? A career in one of the largest and fastest growing IT services providers worldwide.Ongoing support and funding with training...
publishers and associations worldwide. Silverchair is a remote-first organization with Silverchairians living and working... to our clients in troubleshooting their issues. This position is responsible for customer content problem intake and ensuring tickets...
. Our worldwide team of agents and managers works across multiple time zones to provide consistent, highquality customer experiences... management and independence Ability to resolve 1015 tickets per hour Proven track record of maintaining 90 quality scores...
holidays). Our worldwide team of agents and managers works across multiple time zones to provide consistent, high-quality... Ability to resolve 10–15 tickets per hour Proven track record of maintaining 90%+ quality scores Availability for any 8-hour...
: Collaborating in a multicultural environment, working with diverse teams worldwide, and expanding your professional network... and product quality. Generate detailed bug tickets and regression reports for tracking and resolving issues promptly. Work...
: Collaborating in a multicultural environment, working with diverse teams worldwide, and expanding your professional network... and product quality. Generate detailed bug tickets and regression reports for tracking and resolving issues promptly. Work...