Customer Success Coordinator (LAM) - SaaS/IoT, Sales Support + Customer Advocacy
or familiarity with subscription-based business models. Previous success in customer advocacy roles (e.g., collecting referrals...
or familiarity with subscription-based business models. Previous success in customer advocacy roles (e.g., collecting referrals...
tools (e.g., SQL, Python, or advanced Excel/Google Sheets modeling) to derive insights independently and drive data-informed...
(e.g., S3, Lambda, Athena, ECS/EKS, Glue) for data storage, processing, and orchestration. Ensure reliability, performance...
applications. Nice to have: Experience with AI technologies (e.g., LLMs, Vector Databases, etc.). Rigor in A/B testing, test... features for our users (e.g., AI Tagging, AI Answers, etc.) Develop features end-to-end. At times, this would be with minimal...
teams (e.g., Sales, Operations, Category Management) to design and execute strategic plans that support customer growth... alignment with business goals and customer needs. Monitor account performance through key metrics and customer feedback (e.g...
engineering tools (e.g. testRigor, Magic Inspector, Rainforest QA**,** etc.) and successful cases of their implementation. Proven...
and tracing tools (e.g., ELK stack, OpenTelemetry, AWS CloudWatch). Ability to work closely with development teams, product owners...
. Experience in data extraction or migration from ERP or legacy platforms (e.g., Oracle, SAP, BST, or similar). Understanding...
. Experience in data extraction or migration from ERP or legacy platforms (e.g., Oracle, SAP, BST, or similar). Understanding...
planning tools (e.g., Prediko, Inventory Planner). Familiarity with 3PL operations and fulfillment. Experience in bookkeeping...