responsibilities: - Validate the daily general indicators of the call center. - Generate alerts and implement action plans... with partners and providers. - Develop action plans with partners, internal areas, and providers to reduce calls. - Develop...
to minimize fraud. - Review, respond, and take action on customer inquiries related to fraud. - Investigate suspicious use...
We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards...
, operational, compliance, and fraud risks, and define mitigation strategies and action plans. Drive process improvement...
pages, forms, email campaigns, and effective calls-to-action. - Data Segmentation: Analyze and segment lists based...
not achieved, develop problem resolution, root cause analysis and action plans. - Build and establish a trustful relationship...
, operational, compliance, and fraud risks, and define mitigation strategies and action plans. Drive process improvement...
, operational, compliance, and fraud risks, and define mitigation strategies and action plans. Drive process improvement...
, operational, compliance, and fraud risks, and define mitigation strategies and action plans. Drive process improvement...
action-oriented research, and facilitate real-time incorporation of knowledge and learning into Programme implementation...