Training and Quality Assurance Team Lead (MedellÃn)
performance management for direct reports, providing ongoing feedback, development planning, and corrective actions when...
performance management for direct reports, providing ongoing feedback, development planning, and corrective actions when...
. - Identify areas for improvement and implement corrective actions. - Analyze operational data to identify trends, inefficiencies...
, we make a difference with the way we work and no matter what happens, our actions are guided by our integrity. At Tigo we make... things happen the right way, always innovating in each of our actions and challenging the status quo. We are consistent...
are resolved quickly.- Drive the root cause analysis and actions plans to solve from root the issues.- Outline the operational...
, our actions are guided by our integrity. At Tigo we make things happen the right way, always innovating in each of our actions...
- Execute and oversee ongoing administrative and operational tasks - Track client requests, actions, and follow-ups to ensure...
. Analyze soft vs. hard declines and apply corrective actions using internal playbooks. Execute transaction reruns for declined...
, our actions are guided by our integrity. At Tigo we make things happen the right way, always innovating in each of our actions...
are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees...
business questions, analyze complex datasets, and clearly explain what is happening, why it is happening, and what actions...