infrastructure (on-prem and cloud based) needed to provide Cyber Exposure Management services. Ensures that all systems are working... at optimal levels and offers support to application development department regarding new technologies and system requirements...
. Successfully research and resolve customer inquiries regarding telephone services, unified communications services, rates.... Ensure that every customer interaction is courteous, accurate and fully documented in the Clear Live billing system...
system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage.... Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services...
;- Windows print services. <\/div>- Server backup and recovery. <\/div><\/div>Act as a remote...;- Document resolutions in the case tracking system following established standards. <\/div>- Build strong relationships...
management systems - Troubleshoot and triage system issues;escalate appropriately;separate technical defects from process..., reports, and metrics on volumes, SLAs, and response times - Identify workflow gaps and recommend process and system...
Business Analyst with a strong interest in EDI (Electronic Data Interchange) and enterprise system integrations. This role... processes. Preferred Qualifications (Nice to Have) - Internship or academic experience with system integration, business...
assurance processes to ensure that products and services meet regulatory standards, process efficiency and customer expectations.... This position involves developing quality strategies, policies, managing Integrated Management System process and implementing...
Services team. The Sales Development Representative is responsible for managing leads, generating bids, and preparing quotes... communication skills to discuss SGS capabilities and unique features, benefits and services to customers. - Develop business...
infrastructure leveraging AWS services (e.g., Lambda, RDS, ECS, S3). - Collaboration: Work closely with product, QA, and DevOps..., DynamoDB) - DevOps: Docker, CI/CD Pipelines - Concepts: SaaS Architecture, Multitenancy, System Scalability, Cloud-native...
, services, and policies to effectively assist customers. - Accurately document all customer interactions, issues..., and resolutions in the customer management system. - Follow call center protocols and guidelines to ensure a high level of service...