. This is a technical + strategic role , focused on architecture, automation, and integrations . \n Key Responsibilities Lead full..., Customer Experience Platforms, Zendesk Support Suite, Zendesk API, ZAF, Zendesk Developer, CRM Integration, CX Automation...
Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics...
seamless delivery of applications \n Support automation efforts to streamline deployment processes and minimize manual...-Intermediate level (B2) or higher \n Nice to have \n Experience with CI/CD pipelines and automation \n Flexibility...
in: - Automation testing and Object‑Oriented Programming (OOP) - Experience with .NET or Java environments - Agile / Scrum...
including Automation strategy for the team;- Define, implement & monitor testing processes for all phases of testing cycle...;- Develop milestones, test plans and publish reports;- Identify automation opportunities and actively champion to increase...
, and advanced automation (Flows) Industry Clouds: Implementation experience with at least one Salesforce Industry Cloud...
where everyone is encouraged to give feedback on current company operations and practices. - Innovation from Technology: Automation generates...
, or workflow automation - Bilingual ability (English/Spanish) - Experience in SaaS or coaching/training organizations Knowledge...
us improve our test automation framework and expand its coverage. - Assist with manual / regression testing & bug fix...
to continuously improve usability and functionality. - Help identify areas for optimization, automation, and modernization..., customer portal systems, workflow automation tools. - Proficient in writing user stories, creating wireframes, process...