Queue for Auxis clients, ensuring tickets are properly logged, categorized, prioritized, assigned, documented, and closed... to provide technically accurate solutions to users. Comply with Auxis operational processes, security policies, and compliance...
, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure... to fluctuating workloads. Perform other related duties as assigned. Comply and adhere to Auxis operational processes...
and actively support the ongoing development, maintenance, and execution of Auxis' standard operating procedures related to IT... satisfaction, and business profitability, providing recommendations for resolution to Auxis ITO Management. Collaborate...
or above. ITIL 4 Foundations Language Skills: English Level B2+ About Auxis: Auxis prioritizes employee growth... and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal...
. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to Auxis’ Costa.... Ability to handle confidential information with discretion and integrity. About Auxis: Auxis prioritizes employee growth...
) Certification is highly desirable. Additional certifications in cloud platforms (AWS, Azure) are desirable. #LI-AC1 About Auxis...: Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers...
. Ability to handle confidential information with discretion and integrity. #LI-SG1 About Auxis: Auxis prioritizes employee... growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest...
, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients... include: o Comply and adhere to Auxis operational processes and security policies. o Use of client management tools...
and collaboratively in a team environment. Willingness to learn and take on new challenges. About Auxis: Auxis prioritizes employee... growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest...
. Willingness to learn and take on new challenges. #LI-AL1 About Auxis: Auxis prioritizes employee growth and development... to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal...