, hotels, and airlines. You will handle inbound calls from customers who are already interested in our services, providing... school diploma. Experience in customer service, travel, tourism, or BPO preferred but not mandatory. Availability to work...
in our services, providing them with professional assistance, answering their questions, and guiding them through bookings..., or BPO (preferred but not mandatory). ✅ Availability to work onsite in Bogotá. ✅ Strong communication and problem-solving...
policies, and supports calibration between the BPO and client teams. The QA plays a critical role in protecting user safety... based on client policies, accuracy expectations, sensitivity classifications, and internal BPO quality standards. Identify...
to Operations and Client Services. Support launch of new queues, new guidelines, or clientdriven changes. Agent Wellness... Safety, or BPO environment. Skills Strong leadership and peoplemanagement abilities. Deep understanding of content...
. Escalate emerging risks, policy gaps, or content trends to Operations and Client Services. Support launch of new queues, new... in a leadership role (Team Lead, Supervisor, SME, QA) in content moderation, Trust & Safety, or BPO environment. Skills...
policies, and supports calibration between the BPO and client teams. The QA plays a critical role in protecting user safety... decisions based on client policies, accuracy expectations, sensitivity classifications, and internal BPO quality standards...
Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals... Centre in Bogota, Colombia in line with the global Shared Services strategy and co-ordinate with the Global SSC tower leads...
preferred. Deep understanding of BPO Business Operation and CRM services delivery processes. Understanding fraud, process non... Risk Management - identification, assessment, risk action planning, and closures. Coordinate and support Global Security...
management services essential to global business Discover the Role As an HR Senior, you will manage end-to-end HR processes... is a leading provider of critical administrative services, helping clients invest and operate safely around the world...
. Manages ordering of products (HW, SW, Services). Triggers task creations for transactions (EG purchase orders, sales... orders, delivery notes, invoices, letter of credit to Business Process Owner (BPO) order management operations and monitors...