**UnifyCX** is growing and we are looking for a **Call Center Team Lead**to join our motivated and ambitious team... in Barranquilla, Colombia. Come be one of the pioneers at our newest location! **What Will You Do?** The **Call Center Team Lead...
back-end services. They ensure reliability, security, and scalability for all platform layers within our solutions.... Infrastructure teams provide expertise across virtualization, cloud services, storage solutions, cybersecurity, and scripting...
in call center or business process outsourcing is highly desirable. Who We Are: Glowtouch, a UnifyCX company, is a General..., and the Philippines, that provides personalized contact centers, business processing, and technology outsourcing solutions...
you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes... beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires...
back-end services. They ensure reliability, security, and scalability for all platform layers within our solutions.... Infrastructure teams provide expertise across virtualization, cloud services, storage solutions, cybersecurity, and scripting...
and dispatch Selling memberships and additional services Driving revenue through strong call conversion If you thrive in fast..., this role is a strong fit. What You'll Own Inbound Call Handling & Appointment Booking (Core Focus) Answer inbound HVAC...
or other means. Adheres to call center best practices complying with existing rules and attending customers within expected service... and available procedures. Requirements: Experience: High-school degree. Undergraduate University studies a plus. Background in Call...
to ensure solutions are technically feasible and responsive across devices and browsers;- Partner with Product and Engineering... environments with on-call rotations and documented SLAs, SLOs, RPOs, and RTOs;- Familiarity with Google Workspace tools...
to ensure solutions are technically feasible and responsive across devices and browsers;- Partner with Product and Engineering... environments with on-call rotations and documented SLAs, SLOs, RPOs, and RTOs;- Familiarity with Google Workspace tools...
on-call participation and close collaboration with product, design, and data science teams in a fully remote environment...;- Contribute to internal AI agent platforms;- Support production reliability through on-call participation;- Collaborate...